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Frequently Asked Questions
Secure shopping, quality assurance, and dedicated support—experience worry-free buying.
1. Are the products genuine?
Yes, we only sell authentic, high-quality products from trusted brands and suppliers.
2. What if the product I want is out of stock?
You can sign up for restock notifications on the product page to be alerted when it's available again.
3. Do you offer warranties on products?
Some products come with a manufacturer’s warranty. Check the product page for details or contact support for more information.
1. What payment methods do you accept?
We accept credit/debit cards (Visa, Mastercard, American Express), Google Pay, and other secure payment options. Also, we are available for cash on delivery.
2. How do I track my order?
Once your order is shipped, you’ll receive an email with a tracking number. You can also track your order in the "My Orders" section of your account.
3. Can I modify or cancel my order after placing it?
Orders can only be modified or canceled within 12 hours of purchase. Please contact our support team as soon as possible for assistance.
1. How long does shipping take?
Delivery times vary depending on your location:
Standard Shipping: 5 to 7 business days
Express Shipping: 3 to 4 business days
2. Do you offer free shipping?
Yes, we offer free shipping on orders over Rs 1000/- and Above. Some restrictions may apply.
3. Do you ship internationally?
Yes, we ship worldwide. Shipping costs and delivery times depend on your location. And Shipping charges are applied as per market standards.
1. What is your return policy?
We offer a 10-day return policy. Items must be unused, in original packaging, and include a receipt or proof of purchase. *Conditions Apply*
2. How do I request a return or exchange?
Contact our support team at +91 8595312477 with your order number and reason for return. We will guide you through the process.
3. When will I receive my refund?
Refunds are processed within 7 to 10 business days after we receive the returned item. It may take additional time for the amount to reflect in your account.
1. What should I do if I receive a damaged or defective product?
Contact our support team within 7 days with photos of the product, and we’ll assist with a replacement or refund.
2. Do you have a physical store?
We operate exclusively online, which allows us to offer competitive prices and a wide range of products.
3. Do you offer gift-wrapping services?
Yes! We provide gift-wrapping options at checkout for an additional fee.
4. Can I request a price match?
We strive to offer the best prices. If you find a lower price from a competitor, contact us, and we’ll see if we can match it.